Shipping & Delivery
Customer Care
Shipping & Delivery
We ship vehicles, bikes, ATVs, and spare parts to customers all over the world from warehouses on four continents. Here’s how delivery works, what to expect on timing, and what’s worth knowing before you place an order.
How It Works
From Order To Delivery
Shipping a vehicle internationally involves more coordination than a standard parcel — here’s the general path your order follows.
Order Confirmed
Once your order and payment arrangement are confirmed, we assign it to the warehouse best positioned to fulfill it.
Prepared For Shipping
Your vehicle, bike, or parts order is inspected, documented, and prepared for freight from that location.
In Transit
Your order travels via our logistics partners. Our sales team keeps you updated as it moves toward your destination.
Delivered To You
Once it clears customs and arrives at your destination, your order is handed off according to the delivery method agreed with our team.
Our Locations
Where We Ship From
We operate warehouses in four countries, which lets us source and ship a wide range of vehicles, bikes, and parts globally. Your order may ship from whichever location holds it.
USA
North American sourcing & freight
UAE
Middle East sourcing & freight
Thailand
Southeast Asia sourcing & freight
Japan
East Asia sourcing & freight
Before You Order
What To Know About Timing & Costs
International vehicle shipping has more moving parts than a typical online order — here’s what’s worth understanding upfront.
- Delivery timeframes vary — by your destination, the item ordered, and which warehouse it ships from. Our sales team confirms an estimated window once your order is confirmed.
- Import duties & taxes — customs fees vary by country and are generally the buyer’s responsibility. We recommend checking your local import regulations before ordering.
- Title & registration — requirements for imported vehicles and bikes vary by destination country and are the buyer’s responsibility to confirm and complete.
- Damage in transit — risk of loss is coordinated with our logistics partners. Contact us right away if a shipment arrives damaged or incomplete.
- Vehicles vs. parts — a vehicle or bike shipment typically involves more coordination (freight booking, customs clearance) than a smaller spare-parts order.
- Stay reachable — our sales team may need to confirm delivery details or documentation with you as your order moves through customs.
Want An Update On Your Order?
Once your order ships, our sales team will keep you posted on its progress. You can also check Track My Order in your account, or email us anytime with your order number for the latest status.
Common Questions
Shipping FAQs
Do you ship internationally?
Yes. Global Sphere Autos supplies vehicles, bikes, and parts to customers all over the world.
Where are your warehouses located?
We operate warehouses in the USA, UAE, Thailand, and Japan, which lets us source and ship a wide range of vehicles and parts globally.
How long does delivery take?
Delivery times vary depending on your location, the item you’ve ordered, and which warehouse it’s shipping from. Our sales team will provide an estimated delivery window once your order is confirmed.
Who is responsible for customs duties and import taxes?
Import duties, taxes, and customs fees vary by country and are generally the buyer’s responsibility. Our team can help point you toward what to expect, but we recommend checking your local import regulations as well.
What happens if my order arrives damaged?
Contact us as soon as possible with photos of the damage and your order details. See our Returns & Refunds policy for how damaged or incorrect items are handled.
Can I track my order once it ships?
Yes — our sales team provides updates as your order moves, and you can check its status through Track My Order in your account or by emailing us with your order number.
Questions About Shipping To Your Country?
Tell us your destination and what you’re ordering — our sales team will confirm what to expect.
