1 Introduction

Global Sphere Autos Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services — including browsing or ordering vehicles, bikes, ATVs, and spare parts, and requesting to sell a vehicle or bike to us.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

2 Company Information

For more information about our company, speak with our sales team by email or use the live chat support on our website for a quicker response.

3 Information We Collect

3.1 Personal Information You Provide

We may collect the following personal data when you interact with our website or services:

• Full name
• Email address
• Phone number
• Company name (for business or fleet inquiries)
• Mailing and shipping address
• Vehicle, bike, ATV, or spare-parts preferences and inquiry details
• Details you provide when offering a vehicle or bike for us to purchase

3.2 Technical & Usage Data

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referral sources and clickstream data

3.3 Information Provided Through Forms

When you submit a contact form, request a quote, use our service tools, or reach out about selling a vehicle or bike, we collect the information you voluntarily provide — including messages, vehicle requirements, and financing preferences.

3.4 Payment & Order Information

When you place an order, we collect the order details needed to fulfill it (items ordered, shipping destination, and communication with our sales team about payment arrangements). Card and other payment details submitted at the time of payment are handled directly by our payment processor(s); we do not store your full card number on our own servers.

4 How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and provide customer support
• To process requests for vehicle, bike, ATV, or spare-parts information and quotations
• To process orders, coordinate payment options, and arrange shipping
• To evaluate vehicles or bikes offered to us for purchase
• To improve our website, tools, and services
• To communicate updates, service information, or changes to our policies
• To comply with legal obligations and regulatory requirements

5 Legal Basis For Processing

We process personal data based on:

• Your consent, such as when you submit information through a form
• The performance of a contract or pre-contractual measures (for example, processing an order)
• Compliance with legal obligations
• Our legitimate business interests, including improving our services and maintaining website security

6 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality.

6.1 Types of Cookies Used

• Essential cookies for website functionality (e.g. keeping your cart contents)
• Analytics cookies to understand user behavior
• Preference cookies to remember user settings

You can manage or disable cookies at any time through your browser settings. Disabling essential cookies may affect features such as your shopping cart.

7 Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Logistics and freight providers, to coordinate international shipping of vehicles, bikes, and parts
• Payment processors and financial institutions, for payment and financing inquiries
• IT and website hosting providers
• Legal or regulatory authorities, when required by law

All third parties we work with are required to maintain the confidentiality and security of your information.

8 International Data Transfers

As we operate internationally — with warehouses in the USA, UAE, Thailand, and Japan, and customers worldwide — your personal data may be transferred to and processed in countries other than your country of residence. We take steps intended to ensure such transfers comply with applicable data protection laws.

9 Data Security

We implement technical and organizational measures intended to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:

• Secure hosting environments
• Encrypted communication where applicable
• Access controls and internal data-handling procedures

10 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy — such as completing an order, responding to an inquiry, or meeting legal, accounting, or reporting requirements — unless a longer retention period is required or permitted by law.

11 Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to request correction of inaccurate information
• Right to request deletion of your personal data
• Right to restrict or object to certain processing
• Right to data portability
• Right to withdraw consent at any time, where processing is based on consent

If you are located in the European Economic Area or UK, these rights are generally provided under the GDPR/UK GDPR. If you are a California resident, you may have similar rights under the CCPA/CPRA, including the right to know, delete, and opt out of certain sharing of your personal information. To exercise any of these rights, contact us using the details in Section 16.

12 Marketing Communications & Opt-Out

If you subscribe to our newsletter or mailing list, we’ll use your email address to send updates about new arrivals, price drops, and offers. You can unsubscribe at any time using the link in any marketing email, or by emailing us directly. Opting out of marketing emails does not affect transactional messages related to an order you’ve placed.

13 Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.

14 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies before providing any information.

15 Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

16 Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Global Sphere Autos Ltd
• info@globalsphereautos.com
• Warehouses in the USA, UAE, Thailand, and Japan
• TSIC Number: 10120

This Privacy Policy is intended to align with general data protection standards and applicable international privacy regulations. It does not constitute legal advice.